Privacy Policy

Last Updated: March 3, 2026

Your Privacy Matters: spotin is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding your data.

1. Information We Collect

1.1 Information You Provide

Account Information: When you create an account, we collect:

Booking Information: When making bookings, we collect:

Payment Information: We collect payment details through our secure payment gateway partners. We do not store complete credit/debit card numbers on our servers.

1.2 Information Collected Automatically

Usage Data:

Cookies: We use cookies to enhance your experience, remember preferences, and analyze website traffic. You can disable cookies in your browser settings, though some features may not work properly.

1.3 Information from Third Parties

2. How We Use Your Information

2.1 Core Services

2.2 Platform Improvement

2.3 Marketing & Communication

2.4 Legal & Safety

3. How We Share Your Information

3.1 With Studio Partners

When you make a booking, we share your name, phone number, and email with the booked studio to enable them to fulfill your booking. Studios are required to keep this information confidential and use it only for booking purposes.

3.2 With Service Providers

We share data with trusted third-party service providers who help us operate our platform:

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect our rights and safety.

3.4 What We DON'T Do

4. Data Security

4.1 Security Measures

We implement industry-standard security measures to protect your data:

4.2 Data Breach Protocol

In the unlikely event of a data breach affecting your personal information, we will:

5. Your Data Rights

5.1 Access & Portability

You have the right to:

5.2 Correction & Update

You can update your account information at any time through your profile settings. If you need assistance, contact us at spotinstudios@gmail.com.

5.3 Deletion (Right to be Forgotten)

You may request deletion of your account and personal data. Please note:

5.4 Marketing Opt-Out

You can opt-out of promotional emails at any time by:

6. Data Retention

6.1 Retention Periods

7. Children's Privacy

spotin is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you are under 18, please do not use our platform or provide any personal information. If we discover we have collected data from a minor, we will delete it immediately.

8. Video Surveillance Disclosure

Many partner studios have CCTV cameras for security purposes. When booking, you will be informed if the studio has video surveillance. Studios must:

9. International Data Transfers

Currently, all customer data is stored on servers located in India. Some third-party service providers (like Google Analytics, AWS) may transfer data internationally. These providers are required to maintain equivalent data protection standards.

10. Legal Compliance

This Privacy Policy complies with:

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

Continued use of spotin after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions, requests, or complaints, contact:

Data Protection Officer: For DPDP Act 2023 compliance, direct inquiries to the email above with subject "DPO - Privacy Matter".

13. Grievance Redressal

Under IT Act 2000 and DPDP Act 2023, we have a grievance officer to address privacy concerns:

Your Rights Summary: You have the right to access, correct, delete, and port your data. You can opt-out of marketing anytime. We never sell your personal information to third parties.